Contact
A human for the hard things — and most answers are one click away.
Support
Billing, refunds, account or workspace help, bug reports — anything broken. Write from your account email so we can find you; a human answers within one business day.
[email protected] →Ask the AI, instantly
The in-dashboard assistant knows the whole platform — strategies, credits, market data, the research pipeline — and answers in your language, any time.
Open the assistant →Answers, already written
The essentials — what the pipeline does, what the free plan includes, how credits and promotion to paper trading work — are covered on the homepage FAQ.
Read the FAQ →Partnerships & press
Integrations, data partnerships, affiliate ideas or media questions — same inbox, and it reaches the founder directly.
[email protected] →Legal & privacy requests
Data access or deletion requests, licensing questions, or takedown notices: email [email protected] with "Privacy" or "Legal" in the subject line. The Terms of Service, Privacy Policy and Refund Policy linked below cover the rest.
Report a security issue
Found a vulnerability? Email [email protected] with "Security" in the subject and enough detail to reproduce it. Please give us a reasonable window to fix the issue before any public disclosure — we take reports seriously and respond fast.