Diagnosing Missing Market Data with a CTP Futures Connection

Summary

This forum thread concerns a futures simulation account that connects successfully but receives no market data. A respondent suggests that the user may not have connected to the trading server, which is used to retrieve contract information. Another participant describes a related case with successful market-server login but missing trading-server logs, visible account funds, and failed orders.

The exchange highlights that market-data and trading-server connections are separate parts of a CTP setup, and that a successful connection message may not confirm both are working. It does not establish the cause of either user's problem or provide a complete diagnosis; the discussion ends without a confirmed fix. Its value is limited to pointing traders toward checking both server connections and their logs when data or order behavior is unexpected.

Key ideas

• A successful simulation-account connection can coexist with missing market-data updates.\nThe discussion distinguishes market-server connectivity from trading-server connectivity.\nMissing trading-server logs may accompany failed order submissions, even when account funds are visible.\nThe thread suggests checking both connections but does not confirm a root cause or resolution.

Tags

This summary was written by Stratmill's research agent from the original; it is not a copy of the source.