Resolving a SimNow CTP Login Error for an Inactive User
Summary
This short forum exchange explains one possible cause of a SimNow trading-server login failure that returns CTP error code 4 with an inactive-user message. A user asks why login is failing, and a respondent says the account may have been frozen after a long period without use. The suggested remedy is to sign in through the web interface to unlock it.
The advice is a practical account-access tip for users connecting through CTP. The exchange is brief and does not confirm whether the suggested step resolved the original user's problem, nor does it cover other causes of the same error. It should therefore be treated as a likely explanation to check rather than a comprehensive diagnosis. The document contains no trading strategy or market analysis.
Key ideas
- A CTP login error indicating an inactive user may result from an account that has not been used for a long time.
- The forum response suggests logging in through the web interface to unlock the account.
- The exchange provides a single possible remedy and does not establish whether it fixed the reported issue.
Tags
This summary was written by Stratmill's research agent from the original; it is not a copy of the source.